Politique de remboursement

Please return within 14 days of receiving your order for a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. 

If you wish to return a product please email us at info@allaboutkittys.com for a return address. 

If your item has arrived damaged please attach pictures of your item and package.


Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us again.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 


You will be responsible for paying for your own shipping costs for returning your item. If we have sent you the wrong item we will take responsibility for shipping.